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Last Updated: September 18, 2025

1. Introduction

Welcome to www.askrowens.com ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:

- Visit our website

- Purchase our courses, webinars, or digital products

- Participate in our financial education programs

- Engage with our financial advisory services

2. Information We Collect

2.1 Personal Information

We collect the following personal information when you register for our services:

- Full name (First name and Surname)

- Contact information (Email address and Cell phone number)

- Demographic information:

  - Marital status

  - Smoker status

  - Income range

  - Education level

  - Occupation

2.2 Technical Information

When you visit our website, we automatically collect:

- IP address

- Browser type and version

- Device information

- Pages visited and interaction data

- Cookies and usage data

3. How We Use Your Information

We use your personal information for:

- Providing our educational services and financial advice

- Processing your payments and transactions

- Sending course materials and webinar access

- Communicating about your account and services

- Sending promotional content (with your consent)

- Improving our services and customer experience

- Complying with legal obligations

4. Information Sharing and Disclosure

We may share your information with:

- Service providers who assist in operating our business

- Payment processors for secure transactions

- Professional advisors (lawyers, accountants, auditors)

- Law enforcement when required by law

We do NOT sell your personal information to third parties.

5. Data Protection

We implement appropriate technical and organizational measures to protect your personal information, including:

- Encryption of data in transit and at rest

- Secure servers and firewalls

- Regular security assessments

- Staff training on data protection

6. Your Rights

You have the right to:

- Access your personal information

- Correct inaccurate information

- Request deletion of your information

- Withdraw consent for marketing communications

- Object to certain processing of your information

- Request a copy of your data

7. Cookies and Tracking

We use cookies and similar tracking technologies to:

- Remember your preferences

- Analyze website traffic

- Improve user experience

You can control cookie settings through your browser preferences.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by:

- Posting the new policy on our website

- Sending an email notification

The "Last Updated" date will be revised accordingly.

10. Contact Information

For questions or concerns about this Privacy Policy, please contact us at:

- Email: [email protected]

- Phone: 0711023023

- Address: 3 Jasmyn Street, Robertson, 6705

11. Legal Compliance

This Privacy Policy complies with:

- Protection of Personal Information Act (POPIA) of South Africa

- Electronic Communications and Transactions Act

- Consumer Protection Act

12. Data Retention

We retain your personal information for as long as necessary to:

- Provide our services

- Comply with legal obligations

- Resolve disputes

- Enforce agreements

13. International Data Transfers

If we transfer your data outside South Africa, we ensure appropriate safeguards are in place to protect your information according to POPIA requirements.

14. Information Officer

Our designated Information Officer is responsible for ensuring compliance with privacy laws and handling privacy-related queries. Contact details:

Rowen Carolus

[email protected]